All Systems Operational
Core Operational
90 days ago
99.99 % uptime
Today
S1 Operational
90 days ago
99.96 % uptime
Today
S2 Operational
90 days ago
99.99 % uptime
Today
S3 Operational
90 days ago
99.98 % uptime
Today
S6 Operational
90 days ago
99.98 % uptime
Today
S11 Operational
90 days ago
100.0 % uptime
Today
S35 Operational
90 days ago
99.98 % uptime
Today
S33 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
99.96 % uptime
Today
TN14 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
100.0 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
100.0 % uptime
Today
Virgin Media Operational
90 days ago
100.0 % uptime
Today
SSE Operational
90 days ago
100.0 % uptime
Today
IXReach Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

No incidents reported.

Jun 2, 2020
Completed - The scheduled maintenance has been completed.
Jun 2, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 20:00 BST
Scheduled - One of our carriers have advised us that there is a fibre joint in a degraded state and needs changing out in order to correct issues and ensure continuity of services in future. The joint will be cut out and replaced with a new, larger joint where fibres can be better managed and will be at less risk.

During this 10 hour maintenance window we will be routing traffic over alternate provisions to ensure everyone's service will stay running smoothly. We aren't expecting any prolonged downtime, but services will be at risk during this period. Rest assured, we are doing everything we can to make sure this maintenance can be completed as smooth and problem free as possible and our engineers will be on standby to tackle any issues.
May 7, 17:54 BST
Jun 1, 2020
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Resolved - Power was restored to the area at 12:30am this morning and all services are no longer considered at risk.
May 27, 00:30 BST
Monitoring - We are currently aware of a power outage affecting a small area of S1 including one of our main Sheffield PoPs which also serves parts of S6 and S35. Battery backups kicked in so services are still currently operating as normal and we have a generator on site keeping everything else running. Northern Powergrid expect power to be restored by 12am Wednesday morning. We will keep this page updated as soon as we hear more.
May 26, 17:48 BST
May 26, 2020
Resolved - Power and services have now been restored. If you are still experiencing issues, please get in touch with our support team on 0114 299 1699 or support@pinemedia.net
May 26, 08:20 BST
Investigating - We are aware of a power cut affecting some buildings across the City Centre. An engineer is on site trying to resolve.
May 26, 07:52 BST
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.