All Systems Operational
Core Operational
90 days ago
100.0 % uptime
Today
Postcode Areas Operational
90 days ago
99.69 % uptime
Today
S1 Operational
90 days ago
99.87 % uptime
Today
S2 Operational
90 days ago
99.77 % uptime
Today
S3 Operational
90 days ago
99.82 % uptime
Today
S6 Operational
90 days ago
99.99 % uptime
Today
S10 Operational
90 days ago
100.0 % uptime
Today
S11 Operational
90 days ago
100.0 % uptime
Today
S33 Operational
90 days ago
99.65 % uptime
Today
S35 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
97.56 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
99.94 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
99.97 % uptime
Today
Neos Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
99.76 % uptime
Today
GLO Sheffield City Region Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield Centre ? Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield South ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2022
Resolved - This incident has been resolved.
Jan 20, 12:11 GMT
Identified - The issue has been identified and a fix is being implemented.
Jan 20, 11:41 GMT
Investigating - We are currently investigating an issue within our core that may affect service.
However, we believe that no customers should be affected by this issue.
Jan 20, 09:19 GMT
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 12:11 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:24 GMT
Scheduled - This maintence is still under way, our engineers are currently working to resolve it as sonn as possible.
Jan 13, 09:24 GMT
Completed - The scheduled maintenance has been completed.
Jan 13, 08:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:31 GMT
Scheduled - We are aware of a hardware failure on a piece of equipment serving some customers in the S6 and S35 areas. This is not currently service affecting, however is putting service at risk.
During this time we will be replacing some equipment to ensure your service stays online in future and you may experience a short period of downtime during this maintenance.
We apologise for any inconvenience this may cause.
Jan 10, 16:43 GMT
Jan 12, 2022
Resolved - Power has now been restored and all customers should be back online. If you are still experiencing issues, please get in touch with our support team on 0114 299 1699 or email support@pinemedia.net.
Jan 12, 21:51 GMT
Identified - We've identified a power cut affecting some sites in the S1 and S3 areas. Northern powergrid is aware of the outage and expects power to be restored by 10:45pm tonight. We apologise for any inconvenience this may cause
Jan 12, 20:18 GMT
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.