All Systems Operational
Core Operational
90 days ago
100.0 % uptime
Today
Postcode Areas Operational
90 days ago
98.98 % uptime
Today
S1 Operational
90 days ago
99.88 % uptime
Today
S2 Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
99.85 % uptime
Today
S6 Operational
90 days ago
99.99 % uptime
Today
S10 Operational
90 days ago
95.51 % uptime
Today
S11 Operational
90 days ago
96.36 % uptime
Today
S33 Operational
90 days ago
99.65 % uptime
Today
S35 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
97.56 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
99.99 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
99.99 % uptime
Today
Neos Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield City Region Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield Centre ? Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield South ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 3, 2021
Resolved - This incident has been resolved.
Dec 3, 09:17 GMT
Monitoring - We have implemented a temporary fix that has restored connectivity, we are working on a long-term solution.

Apologies for any inconvenience.
Dec 2, 15:06 GMT
Update - An engineer is on route to investigate further and potentially replace some faulty equipment. We will update this page as soon as we know more. We apologise for any inconvenience.
Dec 2, 12:59 GMT
Investigating - We are currently investigating this issue.
Dec 2, 08:55 GMT
Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 08:46 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 14:13 GMT
Identified - We've identified an issue with a piece of equipment serving the area. An engineer is currently onsite working to fix the issue.
Dec 1, 14:01 GMT
Update - We are continuing to investigate this issue.
Dec 1, 11:00 GMT
Update - Deepest apologies for the continued issue affecting services in the area, we know that service interruptions like this can have severe impact on our customers. Our network team are working to resolve the fault ASAP, as well as implement a solution to ensure issues like this do not recur in the future.

Due to the complexity of this issue it will unfortunately take a little longer to resolve the issue. We apologise for any inconvenience caused and will keep this page updated.
Nov 30, 17:00 GMT
Update - We are continuing to investigate the issue and suspect a vital component has become faulty. We have confirmation that an engineer will be attending between 8am - 12pm - 30/11/2021
Nov 29, 17:37 GMT
Investigating - We've identified an issue in TN14 where customers are seeing a total loss of connection and are currently investigating. We apologise for any inconvenience.
Nov 29, 09:42 GMT
Dec 1, 2021
Nov 30, 2021
Resolved - This incident has been resolved.
Nov 30, 09:18 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 09:18 GMT
Investigating - We are currently investigating an issue affecting some customers in Neepsend, S3.
Nov 30, 09:11 GMT
Nov 29, 2021
Nov 28, 2021

No incidents reported.

Nov 27, 2021
Resolved - This incident has been resolved.
Nov 27, 10:00 GMT
Investigating - We are currently investigating this issue.
Nov 27, 07:38 GMT
Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 12:21 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 12:06 GMT
Investigating - We are currently investigating an issue affecting customers in Dun Fields, S3
Nov 26, 12:03 GMT
Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 16:54 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 16:48 GMT
Investigating - We are currently investigating this issue.
Nov 24, 16:46 GMT
Resolved - This incident has been resolved.
Nov 24, 16:44 GMT
Investigating - We are currently investigating this issue.
Nov 24, 16:32 GMT
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.