Update - We are continuing to monitor for any further issues.
Dec 02, 2024 - 15:15 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 02, 2024 - 13:10 GMT
Update - We identified an issue preventing some routers from authenticating, we have moved all sites over to an alternative authentication server and this restored most services. If you are still offline, please let us know via email, portal, or chat at www.pinemedia.net
Dec 02, 2024 - 10:21 GMT
Investigating - We are currently investigating this issue.
Dec 02, 2024 - 08:44 GMT
Core Operational
90 days ago
99.9 % uptime
Today
Postcode Areas Operational
90 days ago
99.92 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
99.99 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
S6 Operational
90 days ago
99.52 % uptime
Today
S10 Operational
90 days ago
100.0 % uptime
Today
S11 Operational
90 days ago
100.0 % uptime
Today
S33 Operational
90 days ago
100.0 % uptime
Today
S35 Operational
90 days ago
99.55 % uptime
Today
S36 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
100.0 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
100.0 % uptime
Today
Neos Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield City Region Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield Centre ? Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield South ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

Unresolved incident: Network Instability.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.