All Systems Operational

Core Operational
90 days ago
100.0 % uptime
Today
Postcode Areas Operational
90 days ago
99.97 % uptime
Today
S1 Operational
90 days ago
99.94 % uptime
Today
S2 Operational
90 days ago
99.97 % uptime
Today
S3 Operational
90 days ago
99.97 % uptime
Today
S6 Operational
90 days ago
99.97 % uptime
Today
S10 Operational
90 days ago
99.97 % uptime
Today
S11 Operational
90 days ago
99.92 % uptime
Today
S33 Operational
90 days ago
100.0 % uptime
Today
S35 Operational
90 days ago
99.94 % uptime
Today
S36 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
100.0 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
100.0 % uptime
Today
Neos Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield City Region Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield Centre ? Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield South ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 15, 2025
Resolved - This incident has been resolved.
Jul 15, 12:56 BST
Monitoring - The power issue is still ongoing but all our services not directly within the affected area were restored on Sunday 13th @ 07:55. If you are still experiencing issues please reboot your router and if that doesn't help please get in touch with our support team as it may not be related to the incident.
Jul 14, 08:54 BST
Update - As stated in the previous update, if you are outside of the city centre your service should be restored, but you are still experiencing issues please reboot your router to reconnect. Northern Power Grid are still working on the power issue within the city centre but this will only be affecting a minority of customers at this stage and will likely be directly impacted by the power cut in question. The power restoration has been pushed back further with an ETA of 17:45
Jul 13, 12:47 BST
Update - If you are outside of the city centre your service should be restored, if you are still experiencing issues please reboot your router to reconnect. Northern Power Grid are still working on the power issue within the city centre but this will only be affecting a minority of customers at this stage and will likely be directly impacted by the power cut in question.
Jul 13, 10:04 BST
Update - We have implemented a workaround that will have resolved the issue for the majority of customers. However, some may still be impacted within the City Centre and the Northern Power Grid Incident is still ongoing so we are monitoring that for any developments. Their ETA is still 10:45.
Jul 13, 08:12 BST
Update - Northern Power Grid has pushed their ETA back to 10:45
Jul 13, 07:25 BST
Update - Northern Power Grid have provided an up to date ETA of 09:00.
Jul 13, 06:06 BST
Identified - We are aware of a power issue affecting some customers in Sheffield City Centre. Northern power grid are aware of the issue and current ETA on fix is 07:00.
Jul 13, 05:38 BST
Jul 14, 2025
Jul 13, 2025
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.