All Systems Operational
Core Operational
90 days ago
100.0 % uptime
Today
Postcode Areas Operational
90 days ago
99.89 % uptime
Today
S1 Operational
90 days ago
100.0 % uptime
Today
S2 Operational
90 days ago
99.99 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
S6 Operational
90 days ago
99.52 % uptime
Today
S10 Operational
90 days ago
100.0 % uptime
Today
S11 Operational
90 days ago
100.0 % uptime
Today
S33 Operational
90 days ago
100.0 % uptime
Today
S35 Operational
90 days ago
99.36 % uptime
Today
S36 Operational
90 days ago
99.8 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
100.0 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
100.0 % uptime
Today
Neos Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield City Region Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield Centre ? Operational
90 days ago
100.0 % uptime
Today
GLO Sheffield South ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 5, 2024

No incidents reported today.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Resolved - This incident has been resolved.
Oct 25, 16:06 BST
Investigating - We are aware of an incident affecting some users of our legacy fixed wireless (AIR) network, we are working to diagnose and resolve the issue. Our full fibre customers are not affected.
Oct 25, 09:58 BST
Oct 24, 2024
Resolved - This incident has been resolved.
Oct 24, 16:07 BST
Update - All AIR Fibre services are now fully restored, and customers are back online. If you’re still having issues, please contact our support team.

Thank you for your patience.

Oct 24, 16:07 BST
Investigating - We are aware of an incident affecting some users of our legacy fixed wireless (AIR) network, we are working to diagnose and resolve the issue. Our full fibre customers are not affected.
Oct 24, 14:05 BST
Oct 23, 2024

No incidents reported.

Oct 22, 2024
Resolved - This incident has been resolved.
Oct 22, 16:04 BST
Update - We are continuing to monitor for any further issues.
Oct 22, 13:26 BST
Monitoring - Good news! The issue has now been resolved.

A brief outage occurred due to a power issue at one of our exchanges, but everything is back up and running as expected. We’re monitoring the situation to ensure all services remain stable.

If you're still experiencing issues after 45 minutes please contact our team directly for further assistance.

Thank you for your understanding, and we apologise for any inconvenience caused.

Oct 22, 13:04 BST
Investigating - Our team is currently investigating a potential issue. We’re still working to determine the scope of the problem, but we expect to have more information within the next 30 minutes. We will update this page as soon as we have further details.

We apologise for any inconvenience and appreciate your patience.

Oct 22, 13:01 BST