Update - Northern Powergrid have updated their estimated time to fix to 7pm tonight so we expect service to be restored at that point.
Jul 26, 16:46 BST
Identified - We are currently aware of a power outage in S1 that is affecting around 30 customers. Northern Powergrid is currently working on resolving the issue and expects power to be restored by 4:30pm today. We apologise for any inconvenience.
Jul 26, 14:25 BST
Core Operational
90 days ago
100.0 % uptime
Today
S1 Partial Outage
90 days ago
99.75 % uptime
Today
S2 Operational
90 days ago
99.99 % uptime
Today
S3 Operational
90 days ago
99.98 % uptime
Today
S6 Operational
90 days ago
99.69 % uptime
Today
S11 Operational
90 days ago
100.0 % uptime
Today
S35 Operational
90 days ago
99.95 % uptime
Today
S33 Operational
90 days ago
100.0 % uptime
Today
S80 Operational
90 days ago
99.88 % uptime
Today
NG17 Operational
90 days ago
100.0 % uptime
Today
TN14 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
100.0 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
100.0 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
99.83 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
100.0 % uptime
Today
SSE Operational
90 days ago
99.03 % uptime
Today
IXReach Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Lumen Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

Unresolved incident: Power outage in S1.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:02 BST
Scheduled - We will be undergoing maintenance to upgrade a part of our core network. This will help us to continue to expand our network whilst keeping existing services speedy and reliable. We apologise for any inconvenience this may cause.
Jul 20, 13:47 BST
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Completed - The scheduled maintenance has been completed.
Jul 19, 11:00 BST
Update - The scheduled maintenance is having to be delayed due to unforeseen circumstances. We hope to have all maintenance completed by 11am. We apologise for any inconvenience this may cause.
Jul 19, 08:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 BST
Scheduled - We are making improvements to a part of our network in S6 and S35 meaning some customers may see a loss of service during this time. Our engineers will be working quickly to ensure service is restored as soon as possible.

These improvements will mean customers will be able to enjoy a faster and more reliable service, and will be helping us to expand our full fibre network to more rural customers. We apologise for any inconvenience this may cause.
Jul 16, 09:38 BST
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Resolved - This incident has been resolved.
Jul 15, 13:30 BST
Identified - A power related issue has been identified in the Elmton/Clowne area. There are currently engineers on site to resolve this issue as soon as possible. We apologise for any inconvenience this may cause.
Jul 15, 11:03 BST
Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.