All Systems Operational
Core Operational
90 days ago
100.0 % uptime
Today
S1 Operational
90 days ago
99.87 % uptime
Today
S3 Operational
90 days ago
99.98 % uptime
Today
S6 Operational
90 days ago
99.87 % uptime
Today
S35 Operational
90 days ago
99.87 % uptime
Today
S33 Operational
90 days ago
99.65 % uptime
Today
S80 Operational
90 days ago
100.0 % uptime
Today
Phone Services (VOIP) Operational
90 days ago
99.99 % uptime
Today
Residential Phone Services Operational
90 days ago
100.0 % uptime
Today
Business Phone Services Operational
90 days ago
99.99 % uptime
Today
Carrier / Transit Providers ? Operational
90 days ago
99.96 % uptime
Today
Cogent Operational
90 days ago
100.0 % uptime
Today
CityFibre Operational
90 days ago
99.81 % uptime
Today
Virgin Media Operational
90 days ago
100.0 % uptime
Today
SSE Operational
90 days ago
100.0 % uptime
Today
IXReach Operational
90 days ago
100.0 % uptime
Today
BT Wholesale Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 15, 2019

No incidents reported today.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019
Resolved - The bracket has now been replaced and normal service should resume. You may need to reboot your router to get back online. If you are still experiencing issues, please get in touch on 0114 299 1699 or support@pinemedia.net
Dec 10, 15:34 GMT
Identified - The engineer has identified a snapped bracket on a wireless link that serves some customers in the area and it is currently being replaced.
Dec 10, 15:22 GMT
Investigating - We are aware of an issue in the S3 area affecting around 6 customers. We believe this to be caused by the current high winds in the area affecting a piece of equipment. An engineer is on route to further investigate the issue.
Dec 10, 14:44 GMT
Dec 9, 2019
Completed - The scheduled maintenance has been completed.
Dec 9, 12:03 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 11:03 GMT
Scheduled - After the recent events in Bamford, we are performing maintenance on the backup line that serves the area and to ensure all battery backups work effectively. We don't expect there to be any downtime to be caused by this maintenance.
Dec 9, 10:30 GMT
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - We have identified why the systems didn't stay online during the power outage and have engineers booked to visit the site Monday morning to fix this. We don't expect any further downtime to occur during the engineers visit.
Dec 6, 14:49 GMT
Update - We are continuing to monitor for any further issues.
Dec 6, 14:47 GMT
Monitoring - Power has now been restored to the site and all systems should be running smoothly again. We apologise for the inconvenience caused. We are continuing to investigate why the battery backup didn't automatically come online as is it supposed to and will be implementing a fix for this ASAP.
Dec 6, 13:48 GMT
Identified - We have identified a power outage at the site which serves the area because of an internal cabling fault and the battery backup had not automatically swapped over to battery power. We have enabled the battery power manually so all services should now be back online however there may be further disturbances whilst this runs on battery power. We are continuing to monitor this connection.
Dec 6, 12:06 GMT
Investigating - We have been alerted to a total loss of connectivity in the Bamford area. We currently have engineers on route to the site to investigate the issue.
Dec 6, 11:08 GMT
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.